Managed IT Services

Comprehensive IT management tailored to your business. Choose between fixed monthly plans or flexible pay-as-you-go options.

Fixed Monthly Plans

Predictable costs with all-inclusive IT management.

  • ✓Customized monthly pricing based on your needs
  • ✓Includes an hour of support per month
  • ✓Proactive monitoring and maintenance
  • ✓All included services bundled
  • ✓Additional hourly services at $85/hour

Best for businesses wanting predictable IT costs and comprehensive coverage.

Pay-As-You-Go

Pay only for the services you need, when you need them.

  • ✓Free managed client for remote support
  • ✓$125/hour for professional support
  • ✓Pick individual services à la carte
  • ✓No long-term commitments
  • ✓Flexible scaling as you grow

Best for small businesses needing on-demand support.

Our Core Services

Email & Office

Professional email and productivity tools powered by Microsoft.

Microsoft Email Account

$8.50/month (includes our management fee)

Office 365 Business Standard

$10/month - Full Office suite with Teams

Email Security

Proofpoint-powered protection against threats and data loss.

Advanced Spam Filter

$2.99/month

Spam + Encryption

$4.99/month

Spam + Encryption + Archiving

$9.99/month - Complete protection

Endpoint Protection

Bitdefender antivirus for device-level threat protection.

Antivirus & Malware Protection

$2.50/month per device

  • • Real-time threat detection
  • • Automatic updates
  • • Ransomware protection

Cloud Storage

Secure file sharing and collaboration tools.

Dropbox Business

$35/month per user

  • • Your own Dropbox login
  • • Shared file permissions
  • • Secure collaboration

Syncro Management Platform

All your services are centrally managed through Syncro, our professional MSP platform.

  • ✓Proactive monitoring of all devices and services
  • ✓Remote support and issue resolution
  • ✓Automated updates and patching
  • ✓Detailed reporting and compliance tracking

Free user portal access included - monitor your own systems anytime.

Professional Support

Additional support hours beyond your plan's included time.

$125/hour

Quick response times for urgent issues, consulting on IT strategy, and custom configuration.

Remote Client

Secure remote access for our support team.

FREE

Installed on all managed devices. Enables quick diagnosis and resolution without on-site visits.

Sample Configurations

Small Business (Pay-As-You-Go)

  • • Microsoft Email: $8.50/month
  • • Email + Encryption: $4.99/month
  • • Antivirus (2 devices): $5/month
  • • Support as needed: $85/hour

~$18/month base

Growing Company (Fixed Plan)

  • • Custom plan with all core services
  • • Unlimited email accounts
  • • Email security suite included
  • • 5+ hours of support monthly

Starting at $150+/month

Powered by Industry Leaders

We partner with best-in-class vendors for comprehensive managed services

Syncro MSP Platform

All-in-one endpoint management, help desk, and M365 management for IT teams.

  • ✓ Device monitoring & patching
  • ✓ Help desk ticketing
  • ✓ AI-powered automation
Learn more →

Proofpoint Email Security

Advanced threat protection with AI-enhanced detection and real-time intelligence.

  • ✓ Phishing & malware detection
  • ✓ Ransomware protection
  • ✓ DLP & compliance
Learn more →

Microsoft 365 Reseller

Complete Microsoft ecosystem: Exchange, Teams, SharePoint, and Microsoft Defender.

  • ✓ Email & collaboration
  • ✓ Cloud storage & backup
  • ✓ Security & compliance

Contact us for pricing

MIKA

Your Computer Department since 1988

Contact

(248) 646-8118

information@mikasystems.com

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